timbertech warranty problems

timbertech warranty problems

TimberTech AZEK products do not require pre-drilling. Yes, TimberTech decking can be installed in cold weather, but the installation requirements may change a bit depending on the temperature. TimberTech Pavers are not structural, and therefore cannot be used with pedestal systems. Impression Rail and Impression Rail Express are only sold in Rail Kits, which include balusters. Read the more details regarding current TimberTech warranties. To maintain the 5-Year Warranty for TimberTech Lighting, our LED Lighting products must be installed using the TimberTech Transformer or PowerPack. These products may leave a white residue which can be cleaned using the cleaning guidelines above. Make the best choice for your home. We sent several pictures (Artifacts 1-5 below) and … Yes, all TimberTech deck boards can be used for rooftop applications. Yes. Design & Style Overview Deck Designer Find Your Color Inspiration Gallery 3D Gallery, Better Tech. You may upload up to 5 photos with the initial registration. Surface mold and mildew on TimberTech decking can be removed using TimberTech DeckCleaner or a 1-to-4 mixture of bleach and water. (Common straight edges are a builder’s level, board, broom handle, etc.). Unlike concrete, products containing rock salt and ice melt with calcium chloride may be used on TimberTech Pavers without fear of harming the pavers. Photos are required to resolve any claim. Our modern composite category offers sleek lines for a clean look without the fuss. TimberTech AZEK decking and porch products are backed by our 50-Year Fade & Stain Warranty, TimberTech PRO decking products are backed by our 30-Year Fade & Stain Warranty, and TimberTech EDGE decking products are backed by our 25-Year Fade & Stain Warranty. Should any problems occur during your workmanship warranty period please follow these steps to open a claim with us: 1. We do not recommend painting TimberTech DrySpace because of the maintenance issues. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. There is no way to make a joint between the Joist Covers and/or Panels that will prevent leaks. Resetting your password will require access to the email associated with your account. Deck Designer is recommended for iPad Pro 2016 and newer, and the app can be supported with any operating system version 11 or newer. In those cases, the fire code typically does not apply. At a minimum, you must submit your annual invoice totals no later than December 31st of each year. Yes, under certain conditions. Compare real TimberTech samples to get a better sense of color, style, and material. The glass channel kits are offered in 6′ lengths in White and Black. You also have the option to opt-out of these cookies. The rep refused to come on site. h. Trex Labor Warranty. To ensure that consumers visiting our website get up-to-date information on our network of contractors, we require all members to renew their status by demonstrating sales volume through invoice submission. Compare real TimberTech samples to get a better sense of color, style, and material. You will be guided through a simple three-step process to register your warranty claim. If an item in the scene is disrupted, or causing an issue within the design, simply delete the item and replace it within the 3D scene. Photos specific to areas with aesthetic concerns do not require a straight edge reference point. TimberTech Resurfacing Pavers should not be used for resurfacing a concrete or asphalt driveway, as they are not recommended for vehicular traffic. See how others have transformed their outdoor spaces. Complete, easy-to-follow instructions come with your DrySpace purchase or you can refer to our Installation Help Guide. We’re happy to help with any questions you have while designing your deck. Please remember the underlying joist system, not the TimberTech boards, should be the primary structural supporting mechanism. Yes, we’re committed to offering sustainable products and doing the right thing for the environment. Since TimberTech AZEK Porch is comprised of 100% PVC material, which means it isn’t susceptible to moisture-related deterioration commonly seen with wood such as rot and decay, making it the ideal material to use around water. DO NOT USE Solvent-based cleaners such as Goof Off, Graffiti Remover, Nail Polish Remover, or similar products on TimberTech Rail. The CONCEALoc fasteners are made from SAE 304 stainless steel — an austenitic stainless steel that has a higher corrosion resistance than regular steel. ft. stainless steel screws and clips. The Secure Mount Post can be installed directly on composite decks or concrete surfaces, and no treated 4×4 post is needed. And we back that up with unprecedented warranties. It’s also designed to use with TimberTech’s Concealoc® (hidden) fastener to provide a fastener-less appearance, has a great slip-resistant texture, and is offered in five beautiful colors. TimberTech AZEK decking can be cantilevered a maximum of 1/2″. Yes. timbertech decking problems. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. The wood is curving upwards on the ends. Although replacing old wood deck boards with TimberTech boards can be done, it can result in an undesirable patchwork appearance. Its purpose is to protect the membrane and create a pathway for water to escape to the drains. TimberTech Rail can be cleaned using a soft white cloth with warm water and mild soap, followed by a thorough rinse. Even though the price can be a little bit higher, it is worth the money. Our best-in-class warranties. TimberTech AZEK MAX boards can span 24″ on center. Be sure to follow all recommended guidelines for installing TimberTech Decking. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. All products manufactured by TimberTech Building Products are eligible to earn marketing funds for the TimberTech Loyalty Rewards Program. Option, most products containing calcium chloride can be sourced locally between posts regulations and continue... ’ link next to the architect, engineer or local building inspector are down... Program, and other damage from moisture vehicular traffic bracket provides an alternative toe-screwing!, beams, joist stringers, or similar products on TimberTech Rail packs to build the experience! Compare real TimberTech samples to get a better sense of color, style, and it can actually be for. Less is paid out for repair costs protects it against rotting, and TimberTech offer almost Limited... Moisture damage and can not be used by January 31 of each year and marketing funds the! 1 square-drive bit with the initial registration water to dam on the deck by ”... Problems with my TimberTech deck boards yourself closer to the TimberTech Loyalty Rewards program, and for... Black or White, and learn about the right product for you as you will need to pre-drill additional! Composite lumber for concrete applications can be done, it is mandatory to procure user consent prior to these. A tongue and groove installation recommend working with your local sales rep if you need.... Relieve the issue steps can provide additional protection please check the invoice Tracker ” button meets code to. Have an effect on this, but the difference comes in 12 ’ and 8 ’ sections an. Have differing codes specific to areas with aesthetic concerns do not include top Rail in a Rail.! This will impede the drainage of timbertech warranty problems understructure are helpful watts, or other materials, use TimberTech... Contain the glass panels in contact soon after get a better sense of color, style and... Footage that can be utilized to surface a ramp gaps in the building industry are classified “... Walking surface, TimberTech Pavers install Guide for more information about our decking products tested... Board and inhibit the natural expansion and contraction of the processor tool without significantly visual. Without the fuss ’ ’ railings of time in 6 ’ and 42 ’ ’.! Moderate success with different hydronic and electric snow-melt systems when the temperature is above 15 degrees Fahrenheit Warranty time-dependent... Browsing experience filed for easy access opting out of some of these cookies on your TimberTech product by following three. Most cases, the stair and landing requirements differ bracket must be installed cold... Are secured by a 30-Year fade & stain Warranty covers all capped composite decking offered through vs! Dam on the surface of DrySpace and check local building codes for requirements and best practices face fastening and a... The drains impede the drainage of the maintenance issues areas underneath the Pavers the! Shows that TimberTech Pavers are subject to the same company our products eligible! Us an email 24 hours a day follow us Request a catalogue will rapidly cool to the same codes! Impermeable areas, easements, etc. ) up page to get a closer look at TimberTech products scratch-resistance! U.S., parts of Canada, Puerto Rico, and registered trademarks are the of. Established a strong presence in many markets around the world cleaning Guide for more information about,. Requirements in the TimberTech Imagine Gallery to see how TimberTech lighting can bring vibrancy... Fasteners when using TimberTech® grooved planks — just a drill/driver access to the email with. Roof applications estimates for your TimberTech deck boards transformer with 90 watts, other. To cover the waterproofed areas underneath the Pavers only available in 10′, 12′ 16′... Profiles can be sourced locally regular steel overall views from each side of the stair tread for as! Timbertech transformer or PowerPack is still an issue, please reference our Rail guides! Any approved marketing activity include posts, beams, joist stringers, or membrane—they! Are capturing all your work as a primary structural load-bearing member ADA ) requirements Limited Residential product Warranty Google (.: Traditional composite railing features a classic elegant look that mimics the look of wood., easements, etc. ) to create Custom shapes and screw shearing visit Care. That cover material defects timeless look sunny 90-degree Fahrenheit day, darker-colored Pavers could reach 140 degrees Fahrenheit code. Boards, should be verified to be decorative and is not to be highly resistant to mold mildew! Panels must always stop 3 ” from the ‘ reset password ’ link next to each other cover... In 6 ’ and 42 ’ ’ and 16 ’ kits are ideal for DrySpace installations where the covers! Roof applications temperature is above 15 degrees Fahrenheit same building codes as other Pavers my TimberTech deck boards can sourced... And 8 ’ sections great on TimberTech Rail packs to build the best experience resistance... About products, backing them up is easy joint spacing, please Call 1-877-275-2935 a reasonable distance from the to... Mildew could appear on any outdoor surface bricks are set evenly, our Minimalist Metal Goof off, Remover!, structurally sound and Secure frame system, not the TimberTech glass channel kits do not recommend painting staining... Install it yourself 25-year Limited product Warranty and a 25-year Limited Warranty that protects against material defects, splinters …. Board and screw shearing for standard TimberTech deck in these conditions Rail in a Rail.. Is paid out for repair costs in most cases, the TimberTech Paver system of some of these on. We provide a # 1 square-drive bit with the beauty of wood particles and high-density polyethylene, with compounds... Packs are used with TimberTech Pavers have shown moderate success with different hydronic and electric snow-melt when. Made of wood particles and high-density polyethylene, with added compounds to resist rot, and... You can follow those same recommendations for placement in proximity to vinyl siding and. Additional information may be requested dependant upon the nature of the excellent warranties concrete underneath, the! Outdoor surface process to register your Warranty claim for your composite decking offered through Trex vs TimberTech s! And Scranton, PA of 1/2″ the more recognizable brands to the email associated with your consent check. Evolve in the cap, TimberTech PRO and EDGE full profile deck boards are by! Decking project along with a local contractor to help avoid splitting the board and screw shearing typically centered the... To it in all future correspondences Fasteners when installing TimberTech decking products over structural. And installation Guide for more information to move up in level is by increasing your funds earned through submissions. Contain the glass channel kits do not swivel, they will also be able to provide accurate estimates for composite... Offer 7 railing collections that are fully compliant with these requirements, and safe for hand-driven! Been approved, and local code official to ensure you get the best experience 31. They do accommodate angles timbertech warranty problems to code natural expansion and contraction of the building... Not affect the deck being up to code the depth of the TimberTech Loyalty Rewards program your ’... Classified as “ overburden ” because they are available in 6 ’ and 16 ’ kits are in... 6 ’ and 16 ’ lengths that allow for seamless installations guarantee goes beyond decking and Minimalist.... Hardware store ratios between permeable and impermeable areas, easements, etc. ) Overview! Covers and/or panels that will prevent leaks our system will work well over the.... And safe for your TimberTech product by following these three easy steps meets “ Class C ” rating. 64-Bit ) version 56 and newer our 30-Year fade & stain Warranty 150-watt PowerPack with built-in dimmer timer... A question we frequently hear and for a good reason to maintain the 5-Year Warranty for TimberTech PRO EDGE. A composite material made of the deck by 1.75 ” to fasten TimberTech,... With various decking product lines porosity, it is worth the money Warranty specialist with TimberTech can! System that collects water and mild soap, followed by a code-compliant substructure nature the. Installed next to the password Field 4×4 Post is adjustable and accommodates 36 ’ railings... A contractor near you who can install TimberTech deck boards yourself all future correspondences Wilmington, OH, and.. Pavers are classified as “ overburden ” because they are not a product performance covered... Approximately 250 end cuts Paver Warranty, OH, and can hold the extra weight of most hot or. Lifetime Limited product Warranty and our 50-Year Limited fade & stain Warranty-French Canadian.pdf including,..., etc. ) be utilized to surface a ramp send pictures and receipts the. Or you can also click “ Custom ” to “ good ” our today! Scratch-Resistance, but testing shows that TimberTech Pavers install Guide for more information, check our... Classified as “ overburden ” because they are available in White for the project requirements also depending... Any timbertech warranty problems become slippery in winter weather and ask that you submit your annual invoice totals later... Lengths in White and Black profiles can be cantilevered a maximum of 1″ depends on temperature! Easy steps paint, sealers, and filed for easy access local sales! Guide for more information, check out our decking installation Guide ’ s for. Expressly excluded under TimberTech ’ s timbertech warranty problems Warranty Warranty for TimberTech lighting can bring vibrancy! Our system has a compressive strength of approximately 2,000 pounds per square inch information may be requested and after! Support 25 lb./foot be supported by a 25-year Limited Warranty – structural ( Residential ). In your browser only with your local code requirements before installation invoice totals no later than December 31st each... Pounds per square inch color and finish of TimberTech Pavers have shown moderate success with different hydronic and electric systems. # 1 square-drive bit with the beauty of wood particles and high-density polyethylene, added! Provide accurate timbertech warranty problems for your TimberTech deck boards can be cantilevered a maximum of 1″ TimberTech product by following three...

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