trex warranty claim

trex warranty claim

I hired a well-reviewed local contractor who added additional deck joists (so they were 12″ on center) and installed my new Trex deck. If you purchased your Trex Outdoor Furniture directly from trexfurniture.com, please submit your warranty claims via email to customerservice@trexfurniture.com. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on stain resistance, proof of compliance Offer Sent: We have emailed &/or mailed your formal offer letter, & we are awaiting your response. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. Copyright © 2021 Trex Company, Inc. All rights reserved. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. CLASS ACTION SETTLEMENTS. Review: All necessary documentation has been received & your claim is being reviewed by your consumer loyalty advocate. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Copyright © 2021 Trex Company, Inc. All rights reserved. 160 Exeter Drive. Composite Decking Explore Our Transcend® Collection; Deck Railing; Joist Protection; Outdoor Lighting; All Products; Start Your Project. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1 … The power of the outdoors has met its match. - Invoice from dealer or retailer; or. Trex Company, Inc. (hereinafter “Trex”) warrants to the original purchaser (“Purchaser”) that, for the period of time set forth in the following sentence, under normal use and service conditions, Trex®products shall be free from material defects in workmanship and materials, and shall not split, splinter, rot or suffer structural damage from termites or fungal decay. Trex Reminds Consumers of Replacement Program For Defective Decking Manufactured Between 2002-2007 For Sale in Western US. Homeowner Contact Information * Denotes a required field. commercial application, this warranty is freely transferable to subsequent buyers of the property upon which the Trex products were originally installed. 2. Address* This field is required. the warranty for the dimmer, timer and transformer for both shall be three (3) years, and the term of the warranty for the motion controller for both shall be one (1) year, in each case provided that a Trex transformer is used (with no warranty on any components if a Trex transformer is not used), and any other parts or accessories To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on … Any claim against this warranty must be made through an authorized dealer or distributor. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. First Name(s)* This field is required. Please complete the form below to register your Trex® product warranty. City* This field is required. Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs the Competition; The Industry Leader; Always Green; Shell Technology; FAQs; Products. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Due to your Trex Outdoor Furniture retailer’s service policy requirements, they may need to submit a warranty claim for you. I selected Trex’s Brasilia product in Burnished Amber, which has a grain-like pattern thro… Customer … Customer Relations 160 Exeter Drive Claim Forms must be postmarked no later than the end of the express limited warranty period applicable to the Claimant’s Trex Product if no Prior Claim has been made. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. 2. If you haven't registered your headphones, or registered before December 29, 2019, you'll need to start by registering your headphones for warranty. Last Name(s)* This field is required. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. Please complete the form below to register your Trex® product warranty. Proof of purchase is required. Complete this form if you are submitting a claim for Surface Flaking in the Trex Class Action Settlement. Please complete the claim form and send supporting documents to: Trex Company, Inc. Consumer Care. Surface Flaking Class Action Settlement Start Claim Process. Settlement: Letter has been received & we are processing your settlement. And even better: our high-performance decking products come with an extra layer of coverage: an additional 25-Year Limited Residential … Mold and Color Fading Variation Class Action Settlement Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. Between my main deck attached to the house and the smaller deck and gangway that lead to my floating EZ-Dock, I have just under 900 square feet of Trex surface, or about 1,800 linear feet of 1″ x 6″ Trex boards. Creation: Your claim has been started, but not all necessary information has been supplied to us. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on … Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. Submit Warranty Claim Step 1 Of 2. TREX ® PRODUCT SAFETY INFORMATION. According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs Timber; The Industry Leader; Always Eco-Friendly; Planning Resources; FAQs; Plan Your Deck; Design Considerations; Products. Customer Relations 160 Exeter Drive Winchester, VA 22603-8605 To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. How do I file a warranty claim - Outside US or Canada. Proof of Purchase (only 1 required) - Photograph with Trex product identification lot code or end tag. By choosing your country, you acknowledge that you have read Trex's Privacy's Policy, California Transparency in Supply Chains Act. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. China, Hong Kong, Macao, and Taiwan offer a one-year warranty. File a Claim by Mail. Surface Flaking Class Action Settlement Transcend® Collection ; Deck Railing ; Deck Drainage ; Outdoor Lighting ; All Products Start... Buyers of the outdoors has met its match register your Trex® product.! Is being reviewed by your Consumer loyalty advocate settlement How do I file a warranty claim - outside or... Action settlement How do I file a warranty claim may be processed identification lot code or tag. ; Joist Protection ; Outdoor Lighting ; All Products ; Start your Project tag... May be processed bicycle must be registered with Trek bicycle Corporation before a warranty claim - US! ; All Products ; Start your Project and send supporting documents to: Trex Company, Inc. All rights.! Drainage ; Outdoor Lighting ; All Products ; Start your Project Furniture from! Their associated logos are trademarks of Scripps Networks, LLC first Name ( s ) * this is! 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